New patient welcome letter
Welcome to the practice! Thank you for choosing us. We know a new dentist can feel like a big step, so we are glad you are here. If you have any questions before your next visit, just call the front desk.
Use cases · For dental practices, clinics and med spas
A warm welcome your patients feel
A letter from your front desk that tears open on their phone after a first visit, with a photo of your team and a short voice note. Warm, non-clinical words that make a practice feel like a place people want to come back to.
No app for your patients. No card details to start.
What your patients see
Real screens from the product, not mock-ups.
A kind first visit, then only robotic reminder texts.
Patients choose a practice for how it feels, and most of what they hear afterwards is "Reply C to confirm". A short letter from the front desk, with their name and a real welcome, is a small thing that people remember when a friend asks for a recommendation.
Where a letter fits
After a first visitA welcome letter from the front desk, a day after they meet you.
Patient anniversariesFive years with the practice, marked with a thank-you.
After a referralA thank-you to the patient who recommended you to a friend.
BirthdaysScheduled a year ahead, delivered at 6 am their time.
Before the holidaysA seasonal letter from the whole team to every patient.
Patient appreciation weekA thank-you to everyone who trusted you this year.
How it works
1
Upload your list
Names, emails, dates and one personal line each, straight from your practice software export or a spreadsheet.
2
Write it once, make it theirs
Pick the handwriting, envelope and music. Each person's name and line go in on their own.
3
It goes out on the right day
Welcomes after a first visit, birthdays a year ahead, all at 6 am in each person's time zone.
Free templates you can copy
Use them as they are, change a line, or paste one into a letter and send it today.
Thank-you for a referral
Thank you for recommending us to your friend. It means a great deal that you trust us with the people you care about, and we will take good care of them.
Patient anniversary letter
Five years with us! Thank you for trusting our team for so long. It has been a pleasure getting to know you, and we look forward to many more visits.
Patient birthday letter
Happy birthday from everyone at the practice! We hope your day is full of good things and plenty of reasons to smile.
Patient appreciation week
This week is about you. Thank you for choosing our practice and for the kindness you show our team. We are grateful for every patient who walks through our door.
Holiday letter to patients
Happy holidays from all of us. Thank you for being part of our practice this year. We wish you and your family a restful season and a healthy new year.
Printed cards versus letters
A printed card, an envelope and a $0.82 first-class stamp add up fast. Move the slider.
Printed card estimated at $1.60 plus a $0.82 stamp (USPS, July 2026). Business is $39 a month for up to 500 letters.
Printed and mailed$0a year
GreetSpark Business$0a year
Pick how you run it
Business
$39 a month
For a practice sending welcomes, thank-yous and birthday letters to a few hundred patients a month.
- 500 letters a month, and 500 more for $50 when a month needs it
- Sent from your own email address
- Your name on the letter, its page and the email, with ours nowhere on them
- A spreadsheet in, a personal letter per row out, each on its own date
- You and 2 colleagues on one account
- Cancel any time
Your own platform
Private Deploy
$299 30-day pilot
For a group of practices that wants letters on its own address, with its data on its own system.
- 100 letters to prove it with real people
- Your own web address, logo and colors on every letter and page
- Sent through your mail server, with your data on your system
- Triggered by the tools you already run, from Zapier to a webhook
- From $349 a month after the pilot
Just trying it? Every account starts with 3 free letters a month. Make one now.
Questions people ask
What should these letters say?
Keep them warm and non-clinical. Welcomes, thank-yous, birthdays and holiday notes work well. Treatment details, results and anything clinical belong in your practice system, not in a letter.
We have strict data rules. Can we use it?
Practices with specific requirements usually look at Private Deploy, which runs on your own web address and sends through your own mail server, with your data on your system. We go through your requirements before a pilot.
Is it really handwritten?
No, and we never say it is. Each letter is set in one of 60 handwriting fonts you choose, on letter paper inside an envelope that tears open on screen. It reads like a handwritten note and arrives in seconds.
Do they need an app or an account?
No. The letter arrives as a link by email and opens in any phone or computer browser. You can see when each one is opened.
Can we add a photo of our team and a voice note?
Yes. Add a photo, a voice note of up to 60 seconds and music. On the Business plan letters carry your practice name and no GreetSpark branding.
What does it cost?
You can try three letters a month for free. Business is $39 a month for 500 letters, sent from your own email address.
Send your first one today
Three letters a month are free. No app for anyone, nothing to install.
Create a letter